Phoenix, AZ USA
480-820-9517
800-692-6780
Proudly Serving
the
Neon Industry
Since 1986
Neon Dimmers
QUICK LOOK MODEL CHARTS
Plug-In Models
Model Dimmer Type Works With # Of Outlets Max Loading
DIM-3
NE-5P / DIM-5
DIM-PI-1X
DIM-PI-2X
Plug-In
Plug-In
Plug-In
Plug-In
Magnetic / Core and Coil
Magnetic / Core and Coil Electronic (see below)
1
1
1
2
3 Amps Max
5 Amps Max
5 Amps Max
10 Amps Max - 2x 5 Amps
Magnetic / Core and Coil
Magnetic / Core and Coil
In-Wall Models
Model Dimmer Type Works With Gang Box Req. Max Loading
DIW-IW-5.2
DIM-IW-8.3
DIM-IW-12.5
In-Wall
In-Wall
In-Wall
Magnetic / Core and Coil Electronic (see below)
Single Gang
Dedicated Single Gang
Dedicated Single Gang
5.2 Amps Max
8.3 Amps Max
12.5 Amps Max
Magnetic / Core and Coil Electronic (see below)
Magnetic / Core and Coil Electronic (see below)
New!
Wireless
Key-Fob Dimming
Now Available!
How cool is that.... dim from a remote!
With no more "in-wall" dimmers available, this wireless dimmer will help fill the gap... see below!
STOCKED!
#1: PLUG-IN NEON DIMMER
Model: DIM-3
QUICK LOOK
MAX AMP DRAW DIMMER TYPE WILL DIM
3 Amps PLUG-IN MAGNETIC / CORE AND COIL
-
Simple plug-in installation.
-
Dimmer features an outlet to plug your neon transformer into.
-
Easy dial allows high/low light intensity control as well as on/off.
-
Molded-in mounting tab for securing dimmer to wall outlet.
-
3 AMP Maximum load.
-
Lightweight & dependable solid-state construction.
-
3 1/2" H x 2 1/4" W x 3 3/4" D
-
6 Month Limited Warranty - see below.
-
Warranty voided of modified or opened.
CLAIM TO FAME:
If you are dimming a Magnetic or Core and Coil neon transformer 3 amps or lower, this is the best model at a fantastic price!
1+ $99.95 ea.
5+ $97.95 ea.
10+ $94.95 ea.
Call to Order!
Item: DIM-3
NOTES:
Works great with Magnetic/Conventional and Core and Coil neon transformers. For best dimming results, it is recommended you "overpower" the neon. For example, if the neon sign calls for a 7.500vt transformer normally, choose the next size up model (in this case a 9,000vt model) for best dimming results at the lower end.
NOT recommended for use with Electronic Style neon transformers.
This dimmer can handle a 3-Amp load maximum. Generally speaking, this dimmer can handle one 12,000vt magnetic neon transformer or less. This dimmer can NOT handle a 15,000vt magnetic transformer. If you will be dimming a 12,000vt magnetic transformer, always verify the amp draw before use.
THIS DIMMER CAN NOT BE RETURNED DUE TO IT'S ELECTRICAL NATURE. ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES. ALL SALES ARE FINAL.
WARRANTY
This dimmer can NOT be returned due to it's electrical nature. All sales are final. No returns, no refunds and no exchanges. Each dimmer will be scribed with the purchase date and activation of the start of a six (6) month warranty period. If a warranty question arises in the six (6) month warranty period, the dimmer in question must be returned, postage prepaid, for warranty consideration. Modification, abuse or opening dimmer will void any warranty. By ordering, you agree to these terms.
#2: PLUG-IN NEON DIMMER
Model: DIM-5 / NE-5P
QUICK LOOK
MAX AMP DRAW DIMMER TYPE WILL DIM
5.2 Amps PLUG-IN MAGNETIC / CORE AND COIL - ELECTRONIC*
-
Simple plug-in installation.
-
Dimmer features an outlet to plug your neon transformer into.
-
Easy dial allows high/low light intensity control as well as on/off.
-
Molded-in mounting tab for securing dimmer to wall outlet.
-
5 AMP Maximum load.
-
Lightweight & dependable solid-state construction.
-
3 1/2" H x 2 1/4" W x 3 3/4" D
-
Listed.
-
6 month Limited Warranty - see below.
-
Warranty voided if modified or opened.
CLAIM TO FAME:
If you are dimming a 15,000vt Magnetic neon transformer, this model will do it. If you are wanting to dim an Electronic neon transformer, this is the only plug-in model that will do some dimming - refer to notes below.
1+ $0.0ea.
5+ $0.0 ea.
10+ $0.0 ea.
Call to Order!
Item: DIM-5 / NE-5P
NOTES:
Works great with Magnetic/Conventional and Core and Coil neon transformers. For best dimming results, it is recommended you "overpower" the neon. For example, if the neon sign calls for a 7.500vt transformer normally, choose the next size up model (in this case a 9,000vt model) for best dimming results at the lower end.
Works with Electronic Style neon transformers however, since all electronic transformers are built differently, they all react differently to being dimmed. As you dim electronic transformers, at some point, all brands of electronic transformers will start blinking and flashing. Obviously you can only dim to the point right before the blinking and flashing. The blinking and flashing may occur with 80% dimming or as little as 10% dimming. There is no way to know how much dimming you will get without trying. Know that all dimmers are non-returnable.
This dimmer can handle a 5-Amp load maximum. Generally speaking, this dimmer can handle one 15,000vt magnetic neon transformer or less.
Currently Out Of Stock
Manufacturer Paused Manufacturing!
Check out our new "wireless" Key-Fob dimming option (scroll below) which just may be your answer!
THIS DIMMER CAN NOT BE RETURNED DUE TO IT'S ELECTRICAL NATURE. ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES. ALL SALES ARE FINAL. PLEASE TAKE NOTE OF THE WARRANTY RULES NOTED BELOW.
WARRANTY
This dimmer can NOT be returned due to it's electrical nature. All sales are final. No returns, no refunds and no exchanges. Each dimmer will be scribed with the purchase date and activation of the start of a six (6) month warranty period. If a warranty question arises in the six (6) month warranty period, it is the dimmer Manufacturer, not West Coast Custom Designs LLC, which will determine the cause of the issue as well as any warranty coverage. West Coast Custom Designs LLC is not involved and has no say in the warranty determination. Only the Manufacturer has the knowledge and tools required to properly inspect, diagnose and make a warranty determination. No warranty is offered from West Coast Custom Designs LLC. Dimmer in question must be returned, postage prepaid, for warranty consideration. Modification, abuse or opening Dimmer will void any warranty. Contact West Coast Custom Designs LLC for return instructions. By ordering, you agree to these terms.
STOCKED!
#3: PLUG-IN NEON DIMMER
Model: DIM-PI-1X
QUICK LOOK
MAX AMP DRAW DIMMER TYPE WILL DIM
5 Amps PLUG-IN MAGNETIC / CORE AND COIL
-
Simple plug-in installation.
-
Dimmer features a convenient tethered outlet to remotely plug your neon transformer into. Tether helps in a tight mounting location or situation.
-
Easy dial allows high/low light intensity control.
-
Mounting tabs on metal case for mounting dimmer.
-
5 AMP Maximum load.
-
Lightweight & dependable solid-state construction.
-
3 1/4" W x 3 1/2" D x 2 1/2" H
-
Generous 24" Power Cord.
-
Convenient 9" tethered transformer plug in.
-
6 month Limited Warranty - see below.
-
Warranty voided if modified or opened.
CLAIM TO FAME:
If you are dimming a 15,000vt Magnetic neon transformer, this model will do it at the best price. Designed for France, Transco and Ventex Magnetic neon transformers.
1+ $199.95 ea.
5+ $195.95 ea.
10+ $189.95 ea.
Call to Order!
Item: DIM-PI-1X
NOTES:
Works great with Magnetic/Conventional and Core and Coil neon transformers. For best dimming results, it is recommended you "overpower" the neon. For example, if the neon sign calls for a 7.500vt transformer normally, choose the next size up model (in this case a 9,000vt model) for best dimming results at the lower end. France, Transco and Ventex brand transformers are recommended. Allanson brand transformers are not recommended.
NOT recommended for use with Electronic Style neon transformers.
This dimmer can handle a 5-Amp load maximum. Generally speaking, this dimmer can handle one 15,000vt magnetic neon transformer or less.
THIS DIMMER CAN NOT BE RETURNED DUE TO IT'S ELECTRICAL NATURE. ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES. ALL SALES ARE FINAL. PLEASE TAKE NOTE OF THE WARRANTY RULES NOTED BELOW.
WARRANTY
This dimmer can NOT be returned due to it's electrical nature. All sales are final. No returns, no refunds and no exchanges. Each dimmer will be scribed with the purchase date and activation of the start of a six (6) month warranty period. If a warranty question arises in the six (6) month warranty period, it is the dimmer Manufacturer, not West Coast Custom Designs LLC, which will determine the cause of the issue as well as any warranty coverage. West Coast Custom Designs LLC is not involved and has no say in the warranty determination. Only the Manufacturer has the knowledge and tools required to properly inspect, diagnose and make a warranty determination. No warranty is offered from West Coast Custom Designs LLC. Dimmer in question must be returned, postage prepaid, for warranty consideration. Modification, abuse or opening Dimmer will void any warranty. Contact West Coast Custom Designs LLC for return instructions. By ordering, you agree to these terms.
STOCKED!
#4: PLUG-IN NEON DIMMER
Model: DIM-PI-2X
QUICK LOOK
MAX AMP DRAW DIMMER TYPE WILL DIM
10 Amps (2x 5 Amps) PLUG-IN MAGNETIC / CORE AND COIL
-
Simple plug-in installation.
-
Dimmer features 2 convenient tethered outlets to remotely plug your neon transformer/s into. Tether's helps in a tight mounting location or situation.
-
Easy dial allows high/low light intensity control.
-
Mounting tabs on metal case for mounting dimmer.
-
5 AMP Maximum load "EACH" outlet for 10 Amps total load.
-
Lightweight & dependable solid-state construction.
-
3 1/4" W x 3 1/2" D x 2 1/2" H
-
Generous 24" Power Cord.
-
Two convenient 9" tethered transformer plug in's.
-
6 month Limited Warranty - see below.
-
Warranty voided if modified or opened.
CLAIM TO FAME:
If you are dimming "two" magnetic transformers, this is a no-brainer purchase. This dimmer features two outlets, each rated at 5 Amps max. Enough to handle two 15,000vt (or less) magnetic transformers - one on each outlet. Saves money... buy one dimmer instead of two dimmers! Designed for France, Transco and Ventex Magnetic neon transformers.
1+ $239.95 ea.
5+ $237.95 ea.
10+ $229.95 ea.
Call to Order!
Item: DIM-PI-2X
NOTES:
Works great with Magnetic/Conventional and Core and Coil neon transformers. For best dimming results, it is recommended you "overpower" the neon. For example, if the neon sign calls for a 7.500vt transformer normally, choose the next size up model (in this case a 9,000vt model) for best dimming results at the lower end. France, Transco and Ventex brand transformers are recommended. Allanson brand transformers are not recommended.
NOT recommended for use with Electronic Style neon transformers.
This dimmer can handle two 5-Amp loads maximum. Generally speaking, this dimmer can handle two 15,000vt magnetic neon transformer or less, each plugged into it's own outlet.
THIS DIMMER CAN NOT BE RETURNED DUE TO IT'S ELECTRICAL NATURE. ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES. ALL SALES ARE FINAL. PLEASE TAKE NOTE OF THE WARRANTY RULES NOTED BELOW.
WARRANTY
This dimmer can NOT be returned due to it's electrical nature. All sales are final. No returns, no refunds and no exchanges. Each dimmer will be scribed with the purchase date and activation of the start of a six (6) month warranty period. If a warranty question arises in the six (6) month warranty period, it is the dimmer Manufacturer, not West Coast Custom Designs LLC, which will determine the cause of the issue as well as any warranty coverage. West Coast Custom Designs LLC is not involved and has no say in the warranty determination. Only the Manufacturer has the knowledge and tools required to properly inspect, diagnose and make a warranty determination. No warranty is offered from West Coast Custom Designs LLC. Dimmer in question must be returned, postage prepaid, for warranty consideration. Modification, abuse or opening Dimmer will void any warranty. Contact West Coast Custom Designs LLC for return instructions. By ordering, you agree to these terms.
New!
>>>Wireless<<<
Now Available!
Key-Fob
Neon Dimming
Easily adjust the neon brightness wirelessly with our Key-Fob dimming system!
Call to get your quote today.
* State-of-the-art Wireless Key-Fob neon dimming.
* For Magnetic (aka Magnetic (aka Conventional and core-and-coil) neon transformers.
* Not for solid-state (aka electronic) neon transformers.
* Custom designed and built for each project.
* No need to hire an Electrician to retrofit a wall-gang-box and wire run.
* Contact us with your project spec's and we will quickly quote it.
* Multiple transformers and larger loads can be accommodated.
* As a back-up in case you loose the Key-Fob, the dimmer's on-board dimming knob will be your back-up dimming location.
* Extra Key-Fobs are also available.
With our in-wall light switch dimmer line currently unavailable and probably gone forever, our wireless Key-Fob system just may be the answer.
STOCKED!
Look's like a standard household dimmer when installed.
Includes an ivory knob as shown. Other knob colors available at any local hardware store as well as the matching faceplate. *faceplate not included
#5: 5 Amp IN-WALL NEON DIMMER
Model: NE-5 / DIM-IW-5.2
QUICK LOOK
MAX AMP DRAW DIMMER TYPE WILL DIM
5.2 Amps IN-WALL MAGNETIC / CORE AND COIL - ELECTRONIC*
-
In-Wall mount neon dimmer.
-
Rated at 5.2 Amps maximum load.
-
Input 120vt/60hz - 500VA - 5.2 Amps
-
The NES (National Electric Code) calls for loading ANY solid-state electrical item no-more than 80% of it's maximum load rating as a safety margin. For this model, loading at 4.16 amps load maximum meets this requirement.
-
Easy dial allows high/low light intensity control as well as on/off function.
-
Field Adjustable Trim (this is a low-end brightness adjustment). The low-end brightness is factory set. If not satisfactory, it may be trimmed/changed via an adjustment screw hidden behind the knob.
-
Manufacturer says load at 80% or less than the dimmer max amp rating.
-
For all Magnetic and Core & Coil type transformers.
-
Manufacturer says not for electronic transformers however these these have been used successfully on electronic transformers for years. Refer to notes below.
-
Mounts into a single gang electrical box.
-
Trim plate not included.
-
Ivory colored knob included. Other knob colors available at your local hardware store.
-
Lightweight & dependable solid-state construction.
-
4" H x 1 3/4" W x 1 1/2" D (not including knob).
-
Listed.
-
Made in the USA.
-
Six Month Limited Warranty - see below.
Currently Out Of Stock
Manufacturer Paused Manufacturing!
Check out our new "wireless" Key-Fob dimming option (scroll up)
which just may be your answer!
See the "Resource Center" at the bottom of this page for the installation instructions.
CLAIM TO FAME:
If you are needing an In-Wall neon dimmer, this is one of three models. Choose the the appropriate model depending on the Amp draw of your neon transformer load.
1+ $0.0 ea.
5+ $0.0 ea.
10+ $0.0 ea.
Call to Order!
Item: NE-5 / DIM-IW-5.2
NOTES:
Works great with Magnetic/Conventional and Core and Coil neon transformers. For best dimming results, it is recommended you "overpower" the neon. For example, if the neon sign calls for a 7.500vt transformer normally, choose the next size up model (in this case a 9,000vt model) for best dimming results at the lower end.
Works with Electronic Style neon transformers however, since all electronic transformers are built differently, they all react differently to being dimmed. As you dim electronic transformers, at some point, all brands of electronic transformers will start blinking and flashing. Obviously you can only dim to the point right before the blinking and flashing. The blinking and flashing may occur with 80% dimming or as little as 10% dimming. There is no way to know how much dimming you will get without trying. Know that all dimmers are non-returnable.
This dimmer can handle a 5-Amp load maximum. Generally speaking, this dimmer can handle one 15,000vt magnetic neon transformer or less. You must add the amp draw/s of the transformer/s you intend to load on the dimmer to make sure you are loading properly. Always best to keep the load around 80% or less of the dimmer's rating.
THIS DIMMER CAN NOT BE RETURNED DUE TO IT'S ELECTRICAL NATURE. ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES. ALL SALES ARE FINAL. PLEASE TAKE NOTE OF THE WARRANTY RULES NOTED BELOW.
WARRANTY
This dimmer can NOT be returned due to it's electrical nature. All sales are final. No returns, no refunds and no exchanges. Each dimmer will be scribed with the purchase date and activation of the start of a six (6) month warranty period. If a warranty question arises in the six (6) month warranty period, it is the dimmer Manufacturer, not West Coast Custom Designs LLC, which will determine the cause of the issue as well as any warranty coverage. West Coast Custom Designs LLC is not involved and has no say in the warranty determination. Only the Manufacturer has the knowledge and tools required to properly inspect, diagnose and make a warranty determination. No warranty is offered from West Coast Custom Designs LLC. Dimmer in question must be returned, postage prepaid, for warranty consideration. Modification, abuse or opening Dimmer will void any warranty. Contact West Coast Custom Designs LLC for return instructions. By ordering, you agree to these terms.
STOCKED!
A look at this dimmer when installed.
#6: 8.3 Amp IN-WALL NEON DIMMER
Model: NE-10 / DIM-IW-8.3
QUICK LOOK
MAX AMP DRAW DIMMER TYPE WILL DIM
8.3 Amps IN-WALL MAGNETIC / CORE AND COIL - ELECTRONIC*
-
In-Wall mount neon dimmer.
-
8.3 Amps Maximum load.
-
Input 120vt/60hz - 500VA - 8.3 Amps
-
The NES (National Electric Code) calls for loading ANY solid-state electrical item no-more than 80% of it's maximum load rating as a safety margin. For this model, loading at 6.64 amps load maximum meets this requirement.
-
Easy dial allows high/low light intensity control as well as on/off function.
-
Field Adjustable Trim (this is a low-end brightness adjustment). The low-end brightness is factory set. If not satisfactory, it may be trimmed/changed via an adjustment screw hidden behind the knob.
-
Manufacturer says load at 80% or less than the dimmer max amp rating.
-
For all Magnetic and Core & Coil type transformers.
-
Manufacturer says not for electronic transformers however these these have been used successfully on electronic transformers for years. Refer to notes below.
-
Dimmer guts mount into a dedicated single gang electrical box.
-
Aluminum heat-sink trim plate included.
-
Lightweight & dependable solid-state construction.
-
4 1/2" H x 2 3/4" W x 2" D (not including knob).
-
Listed.
-
Made in the USA.
-
Six Month Limited Warranty - see below.
Currently Out Of Stock
Manufacturer Paused Manufacturing!
Check out our new "wireless" Key-Fob dimming option (scroll up)
which just may be your answer!
CLAIM TO FAME:
If you are needing an In-Wall neon dimmer, this is one of three models. Choose the the appropriate model depending on the Amp draw of your neon transformer load.
1+ $0.0 ea.
5+ $0.0 ea.
10+ $0.0 ea.
Call to Order!
Item: NE-10 / DIM-IW-8.3
NOTES:
Works great with Magnetic/Conventional and Core and Coil neon transformers. For best dimming results, it is recommended you "overpower" the neon. For example, if the neon sign calls for a 7.500vt transformer normally, choose the next size up model (in this case a 9,000vt model) for best dimming results at the lower end.
Works with Electronic Style neon transformers however, since all electronic transformers are built differently, they all react differently to being dimmed. As you dim electronic transformers, at some point, all brands of electronic transformers will start blinking and flashing. Obviously you can only dim to the point right before the blinking and flashing. The blinking and flashing may occur with 80% dimming or as little as 10% dimming. There is no way to know how much dimming you will get without trying. Know that all dimmers are non-returnable.
This dimmer can handle an 8.3 Amp load maximum. You must add the amp draw/s of the transformer/s you intend to load on the dimmer to make sure you are loading properly. Always best to keep the load around 80% or less of the dimmer's rating.
See the "Resource Center" at the bottom of this page for the installation instructions.
THIS DIMMER CAN NOT BE RETURNED DUE TO IT'S ELECTRICAL NATURE. ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES. ALL SALES ARE FINAL. PLEASE TAKE NOTE OF THE WARRANTY RULES NOTED BELOW.
WARRANTY
This dimmer can NOT be returned due to it's electrical nature. All sales are final. No returns, no refunds and no exchanges. Each dimmer will be scribed with the purchase date and activation of the start of a six (6) month warranty period. If a warranty question arises in the six (6) month warranty period, it is the dimmer Manufacturer, not West Coast Custom Designs LLC, which will determine the cause of the issue as well as any warranty coverage. West Coast Custom Designs LLC is not involved and has no say in the warranty determination. Only the Manufacturer has the knowledge and tools required to properly inspect, diagnose and make a warranty determination. No warranty is offered from West Coast Custom Designs LLC. Dimmer in question must be returned, postage prepaid, for warranty consideration. Modification, abuse or opening Dimmer will void any warranty. Contact West Coast Custom Designs LLC for return instructions. By ordering, you agree to these terms.
A look at this dimmer when installed.
#7: 12.5 Amp IN-WALL NEON DIMMER
Model: NE-15 / DIM-IW-12.5
QUICK LOOK
MAX AMP DRAW DIMMER TYPE WILL DIM
12.5 Amps IN-WALL MAGNETIC / CORE AND COIL - ELECTRONIC*
-
In-Wall mount neon dimmer.
-
12.5 Amps Maximum load.
-
Input 120vt/60hz - 500VA - 12.5 Amps
-
The NES (National Electric Code) calls for loading ANY solid-state electrical item no-more than 80% of it's maximum load rating as a safety margin. For this model, loading at 10 amps maximum load meets this requirement.
-
Easy dial allows high/low light intensity control as well as on/off function.
-
Field Adjustable Trim (this is a low-end brightness adjustment). The low-end brightness is factory set. If not satisfactory, it may be trimmed/changed via an adjustment screw hidden behind the knob.
-
Manufacturer says load at 80% or less than the dimmer max amp rating.
-
For all Magnetic and Core & Coil type transformers.
-
Manufacturer says not for electronic transformers however these these have been used successfully on electronic transformers for years. Refer to notes below.
-
Dimmer guts mount into a dedicated single gang electrical box.
-
Aluminum heat-sink trim plate included.
-
Lightweight & dependable solid-state construction.
-
4 1/2" H x 4 1/2" W x 2" D (not including knob).
-
Listed.
-
Made in the USA.
-
Six Month Limited Warranty - see below.
Currently Out Of Stock
Manufacturer Paused Manufacturing!
Check out our new "wireless" Key-Fob dimming option (scroll up)
which just may be your answer!
CLAIM TO FAME:
See the "Resource Center" at the bottom of this page for the installation instructions.
If you are needing an In-Wall neon dimmer, this is one of three models. Choose the the appropriate model depending on the Amp draw of your neon transformer load. This model handles the largest Amp draw, thus allowing the most transformers on one dimmer.
1+ $0.0 ea.
5+ $0.0 ea.
10+ $0.0 ea.
Call to Order!
Item: NE-15 / DIM-IW-12.5
NOTES:
Works with Electronic Style neon transformers however, since all electronic transformers are built differently, they all react differently to being dimmed. As you dim electronic transformers, at some point, all brands of electronic transformers will start blinking and flashing. Obviously you can only dim to the point right before the blinking and flashing. The blinking and flashing may occur with 80% dimming or as little as 10% dimming. There is no way to know how much dimming you will get without trying. Know that all dimmers are non-returnable.
This dimmer can handle an 12.5 Amp load maximum. You must add the amp draw/s of the transformer/s you intend to load on the dimmer to make sure you are loading properly. Always best to keep the load around 80% or less of the dimmer's rating.
THIS DIMMER CAN NOT BE RETURNED DUE TO IT'S ELECTRICAL NATURE. ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES. ALL SALES ARE FINAL. PLEASE TAKE NOTE OF THE WARRANTY RULES NOTED BELOW.
WARRANTY
This dimmer can NOT be returned due to it's electrical nature. All sales are final. No returns, no refunds and no exchanges. Each dimmer will be scribed with the purchase date and activation of the start of a six (6) month warranty period. If a warranty question arises in the six (6) month warranty period, it is the dimmer Manufacturer, not West Coast Custom Designs LLC, which will determine the cause of the issue as well as any warranty coverage. West Coast Custom Designs LLC is not involved and has no say in the warranty determination. Only the Manufacturer has the knowledge and tools required to properly inspect, diagnose and make a warranty determination. No warranty is offered from West Coast Custom Designs LLC. Dimmer in question must be returned, postage prepaid, for warranty consideration. Modification, abuse or opening Dimmer will void any warranty. Contact West Coast Custom Designs LLC for return instructions. By ordering, you agree to these terms.